Telecom Operator – Public Works, Roads and Transport (DPWRT)

Company and Location

This position is offered by the Department of Public Works, Roads and Transport (DPWRT), which manages public infrastructure, road networks, and administrative services in South Africa. The role is located at the Govan Mbeki District, Mpumalanga, a regional administrative hub.

On a day-to-day basis, DPWRT employees ensure the smooth operation of public works services, including communication systems, infrastructure maintenance, and service delivery to both staff and the public. Telecom operators play a vital role in facilitating internal and external communication, ensuring the department runs efficiently.

Job Summary

The Telecom Operator is an entry-level position within the Directorate: HRP & A under the Chief Directorate: HRM & D, specifically aligned to the HRP & A Programme.

• Reference No.: TO/GM/42
• Employment Type: Permanent
• Level: 4
• Remuneration: R193 359 per annum

The primary function of this role is to manage telecommunication systems, support administrative communication needs, and provide general reception duties in the district office.

Minimum Competencies

Applicants are expected to demonstrate:

• Knowledge of prescripts governing the Public Service
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Basic computer literacy is beneficial

Requirements

• Education: Grade 12 Certificate (essential)
• Experience: No prior work experience required
• Citizenship: South African citizen preferred

Position Responsibilities

The Telecom Operator will be responsible for:

• Handling incoming and outgoing calls efficiently
• Acting as a Receptionist for the district office
• Managing district telephone systems
• Taking and forwarding messages to relevant officials
• Generating telephone bills for extensions
• Maintaining records accurately
• Promoting a positive image of the Department in line with Batho Pele Principles

Salary Package

• Annual salary: R193 359 per year
• Benefits: Standard government employee benefits, including leave, pension, and health coverage

Additional Information

• Applications must be submitted online via erecruitment.mpg.gov.za
• Only shortlisted candidates must submit certified documents
• Non-South African citizens must provide proof of permanent residence
• Foreign qualifications must be evaluated by SAQA
• Shortlisted candidates will undergo security clearance, employment reference checks, and qualification verification
• Practical exercises may be conducted to assess candidate suitability
• Women and people with disabilities are encouraged to apply
• Correspondence is limited to shortlisted candidates only

Contact for Enquiries

• Ms. PN Mokhotla: 013 766 6780
• Mr. SI Mazibuko: 013 766 6961
• Ms. PI Komanisi: 013 766 6828

This role is ideal for organized, professional, and communicative individuals seeking an entry-level administrative position in a government office, providing an opportunity to gain exposure to public service operations and telecommunications management.