Receptionist – Public Works, Roads and Transport (DPWRT)Company and Location

The position is offered by the Department of Public Works, Roads and Transport (DPWRT), a government department responsible for managing public infrastructure, road networks, and government properties in South Africa. The head office is located on Hope Street, Pretoria Central, which is the administrative hub where most departmental coordination, planning, and office management take place.

DPWRT focuses on maintaining public buildings, roads, and transport services, ensuring the facilities are safe, functional, and accessible. Day-to-day operations include coordinating administrative tasks, managing facilities, processing documentation, and providing client service support to internal and external stakeholders.

Job Summary

The Receptionist role is an entry-level administrative position located at DPWRT Head Office, under the Directorate: Property Management, within the Chief Directorate: Immovable Asset Management, under the Facility Management Programme.

Reference No.: R/HO/45

Employment Type: Permanent

Level: 4

Remuneration: R193 359 per annum

The role involves being the first point of contact for visitors, staff, and telephonic communication, and supporting the smooth functioning of the office environment.

Minimum Competencies

Applicants are expected to demonstrate the following skills and knowledge:

Knowledge of prescripts governing the Public Service

Excellent verbal and written communication skills

Good interpersonal skills

Computer literacy

Requirements

Education:

Grade 12 Certificate (essential)

Certificates in Public Management, Administration, or Business Management (NQF Level 5) are preferred

Experience:

No prior experience required, although 3 years of client service experience is advantageous

Position Responsibilities

The Receptionist will carry out the following duties:

Handle incoming and outgoing calls and direct them appropriately

Welcome visitors and guide them to the relevant offices

Take and forward messages to officials promptly

Print telephone bills for respective extensions

Maintain accurate records of calls, visitors, and office documentation

Promote a positive image of the department, adhering to Batho Pele Principles

Additional responsibilities for compliance and accountability include:

Participating in practical exercises to assess suitability

Undergoing security clearance, employment reference checks, and qualification verifications

Completing a performance agreement and annual financial disclosure of interests

Salary Package

Annual salary: R193 359 per year

Benefits: Standard government employee benefits (pension, medical aid, leave entitlement, etc.)

Additional Information

Applications must be submitted online via erecruitment.mpg.gov.za

Only shortlisted candidates will submit certified documents

Non-South African citizens must provide proof of permanent residence

Foreign qualifications must be evaluated by SAQA

Correspondence is limited to shortlisted candidates only

The department encourages women and people with disabilities to apply

Contact for Enquiries

Ms. PN Mokhotla: 013 766 6780

Mr. SI Mazibuko: 013 766 6961

Ms. PI Komanisi: 013 766 6828

This position is ideal for a responsible, organized, and people-oriented individual seeking an entry-level administrative role in the public sector, offering a chance to gain experience in government operations and client service.